Sandcastle Homecare should not exist today. Let me clarify, Sandcastle shouldn’t have to exist today. I’ll explain what I mean.
My grandpa had just flown into town for my graduation. Couple days later, he had a stroke. At the hospital we also find out he has brain cancer. This turned my world upside down. He wasn’t just a grandfather to me. He was my hero who raised me.
We spent weeks at the hospital. He hated it, and we hated it. Even as his conditioned worsened, he kept insisting he wanted to go home. He wouldn’t take no for an answer. We took him home and did our best as a family to provide care, but we simply weren’t experienced enough. We needed professionals.
We called the top choices Google gave us. Some agencies didn’t answer or return our call. The few that did were only interested in providing care if we agreed to their strict terms. They required daily and weekly minimums on hours, we had little to no say in who came to work for us, cancellation restrictions and general lack of flexibility.
With few options, we took a chance on a large franchise agency. They quickly let us down. We hired another figuring we’d learned from the first one. They did better at first but within weeks had also let us down. We didn’t bother trying a third agency. We gave up and did our best as a family until hospice care was needed.
This experience was really tough on our family but we learned something about ourselves: we discovered our passion for service. We realized our purpose is to preserve quality of life with love and compassion. And though we went through hell, there was nothing unique about our situation. There must be thousands of families who had similar experiences. From this moment, an idea was born.
We started Sandcastle Homecare a couple years later out of a tiny closet-sized office at an art studio. Today, we have multiple offices around the State of Florida and employ over a thousand people. Since day one we have been driven to transform the home care landscape for seniors. The trick to our success is simple: provide the same care to clients as you’d expect for your mom or dad. It’s really that simple!
If you and your family are doing your research and want someone to speak with, give us a call. We’d love to learn more about you and share how we can be of service.